FAQ

Crafted for your space. Made to last.

Every pillow is made to order, printed in the USA, and built from natural fibers you'll actually want to live with.
Sewn in USA Made to Order Natural Fibers Hand Sewn
Yes — every pillow is made specifically for you after you place your order. We don't keep pre-made inventory. Your pillow is fresh, custom, and made with care every time.
Production takes 3-5 business days. From there, FedEx ground shipping adds another 1-5 days depending on your location. We recommend ordering with a little lead time if you have a specific date in mind.
A knife edge is a flat, clean seam around the perimeter — simple, modern, and versatile. A piped edge adds a fabric-wrapped cord along the seam for a more tailored, defined border. Both are hand-sewn to the same quality standard; it's purely a matter of style preference.
Yes! All of our pillows are made with 100% Natural Fiber Fabric — Zero Polyester.
Yes. Returns are accepted within 14 days of receipt for a full refund. Please reach out to our team to start the process.
Our pillows are available to purchase as the cover only OR the cover plus a down insert. If you want the insert to be included with your order, you'll need to select the "Cover + Down Insert" option on the product page. Our premium down inserts are filled with 100% duck feathers and finished with a cotton cover to prevent feather poke-through — a significant upgrade over poly-fill. Please note: We do not sell inserts separately from our covers. That means, if you purchase the cover only, we won't be able to sell the insert separately if you want one later.
Remove the cover and machine wash cold on a delicate cycle. Line drying is recommended to prevent shrinkage and preserve the natural texture of the fabric and color of the design. Iron on the reverse side on a warm setting if needed.
Everything — sourcing, printing, sewing, and packaging — happens in the USA.